Return & Refund Policy

Refund & Return Policy

Last Updated: September 21, 2026

At ShopSykart, we want you to be satisfied with your purchase. If there is an issue with your order, please contact us so we can assist you.

1. Return Window

You may request a return within 7 days of receiving your order, subject to the conditions below.

Return requests submitted after the 7-day period may not be accepted.

2. Eligible Returns

A return may be accepted when:

  • You received the wrong product.

  • The product arrived damaged or defective.

  • The product has a significant issue that was not disclosed in the product description.

The product may need to be unused and in its original condition, packaging, and accessories where applicable.

3. Products That May Not Be Eligible

Returns may not be accepted for products that:

  • Have been used, damaged, or altered by the customer.

  • Are missing original packaging or accessories where required.

  • Are returned after the 7-day return period.

  • Cannot be resold due to their condition.

Certain products may have additional return restrictions where applicable.

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us as soon as possible.

Please provide:

  • Your order number.

  • Photos/videos showing the issue.

  • Photos of the packaging, if applicable.

  • A brief description of the problem.

This information helps us investigate the issue and determine the appropriate resolution.

5. Refunds

Once an approved return is received and inspected, we will determine whether the order qualifies for a refund.

If approved, the refund will be processed through the original or appropriate payment method.

The time required for the refund to appear in your account may depend on your payment provider or bank.

6. Replacement

Where appropriate, ShopSykart may offer a replacement instead of a refund for damaged, defective, or incorrect products.

Replacement availability depends on product availability.

7. Return Shipping

If the return is due to an incorrect, damaged, or defective product, ShopSykart will review the circumstances and determine the applicable return-shipping arrangement.

For other return requests, return shipping costs may be the customer's responsibility.

8. Order Cancellation

If you want to cancel an order, contact us as soon as possible.

Cancellation may not be possible once an order has been processed or shipped.

9. How to Request a Return

Contact our customer support team with:

Email: Support@shopsykart

Phone/WhatsApp: +91 9403652212

Please include your order number and details of the issue.

10. Contact

ShopSykart
Aurangabad, Maharashtra, India

Email: Support@shopsykart
Phone/WhatsApp: +91 9403652212